Having completed my training courses, I decided it was about time to put my theoretical skills to practice. So it was off to the work place again for me. Through some contacts I was given a lead to a potential internship with a small IT support company . The company kindly agreed to take me on and give me some practical experience.
As part of my internship with the company, I started out with simple tasks such as taking unused old desktops apart and placing the different parts together in an ordered fashion. As was needed, I would also provide assistance in restoring or rebuilding computers for use by the customers at no cost to them.
While with this company, I got a good understanding of customer relations and the attention a customer requires on an ongoing basis. I was sent out to upgrade customers computers and was also involved in an office move which entailed reinstalling for the customer and their staff computers , servers and software in the new location. I was very grateful for the opportunity afforded to me to learn and gain some practical experience which has given me a good basis for my IT career into the future.

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